here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. Sign into your SHEIN User Account. Returning stuff to Shein. You can either send back the item or you can keep it with yourself. This was a question I was getting a lot as their policy is confusing. This brand has very cool return policies for its customers. Theres an X over the process button. amazon.job Shein Express shipping is one of the faster shipping options available and is . Customer Service only apologizes and give you a . Step 4:Pack your product and attach return label on the package. By using our site, you agree to our. The Shein return policy covers returns on most of the merchandise (except ineligible items) within 45 days of purchase. Find the order in " My Orders", click the "Return Item" button. A general client cannot be blamed for panicking in a similar situation. This makes the shopping experience on SHEIN very easy and cool. Shein refunds take 7 days to process upon receiving your product. This means that you can return as many items from your order in one go to avail the free return shipping. You can get more information by reading below two situations. Note:Theoriginal shipping feeand the insurance arenon-refundable. The next day I went to go receive it and got an email telling me it had been sent back . Tick on the items you'd like to return, indicate the reason, and submit. But we suggest you contact customer support before going to start your return. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? Returns are processed directly through the Shein App. [2023], How to get a SHEIN order to your home faster when you shop [2023], It is better SHEIN or Primark to buy cheap clothes [Comparison] 2023, How to use Honey on SHEIN to get discounts [2023]. Your honest SHEIN reviews will help new customers. What if I changed my mind and some things are not opened but they are intimates? Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Return Method: Exceeds The Return Time Limit. I ordered 3 items and they all came without tags. Save my name, email, and website in this browser for the next time I comment. Same thing happened to me! Their US phone call centre is not open yet, you can contact them here. . Click the "Order Details" link. Is this going to affect the return at all? Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. The original shipping fee and insurance are non-refundable. Keep reading below to see which items are not accepted for return. If not, you can request a refund. Click on the message icon in the upper left corner and click on "Orders.". Refer to the above article to know about it in detail. It fits my 8 year old and its supposed to be a 12 . If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Is it going to happen in future returns? Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. And it doesnt depend on the cost of the item as well. Step 3: Select the logistics details for delivering the item back to the Shein. . Once you are logged in, select the "My Orders" tab on the top navigation bar. When I cant put in a box all items that I want to return, what should I do? did you safely get a refund? If these are your queries, you have landed on the right page. After the $80 refund was processed, the second, third, and . If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. Return all funds to the same card used to make the original purchase. You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . Return Time & Order Status. SHEIN about RETURN POLICY. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. SHEIN has some surprisingly cool return policies. website. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. Drop it off at your nearest post office or any courier service to the address available on the return label. So it is not a surprise if they resort to any means by which they can reduce the workload. Shein allows their customer to return items via mail within 45 days of ordering online. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. An example of data being processed may be a unique identifier stored in a cookie. You can make returns up to 45 days after making your purchase. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Yes, you will get your money back after the cancellation of the order. Take the hit. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. Select the order you want to return. However, if you dont have a receipt, it does not matter. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. You can return the product nevertheless. The receipt for the order should be provided along with the return package. ". Wouldn't recommend using this company. If you got the following message, then dont need to be worried about it. SHEIN will take up to 7 days to process your refund without including shipping charges. Or how did you get in touch with someone? In the next screen, go to My Orders and click Returns. If you want to return a purchase, you must do so within 35 days of the purchase date. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Just follow these steps to return your clothes and other items to SHEIN without any difficulty. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. Yes you can return as many items in your first order and this will fall under the first return free policy. Orders must be delivered, and the address of the recipient must be in India. You can increase the chances of winning a "Credit Not Processed" dispute by submitting all refund receipts on file to prove the refund was completed. Step 3: Click on the "Return and Refund" in the top right corner. Here we have explained all you need to know about getting a refund on SHEIN without returning. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. In any case the money will arrive automatically to our account once we make the refund or request the cancellation. Since you are here, let us help you out with this tricky situation of why SHEIN refund without returning the item. You are welcome to keep the item without returning itno return label will be sent. Hi I ordered some things from SHEIN , I sent delivery to my local shop. All the original tags and labels must be attached to the products. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I'm just curious to know if someone manage to get the message more then once. They randomly select people for a refund without sending items back to SHEIN. Level up your tech skills and stay ahead of the curve. Therefore, if you are not happy with your purchase then here you will get full information on how to return SHEIN clothes for free. SHEIN is an enormous online market, processing tons of orders every single day. Dear Linda Neczaj, Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. (3) Select the item (s) you would like to return, indicate the reason, and submit. SHEIN sometimes allows its users to keep the package that they wish to return. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. This is not the return address and will affect processing your return. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? Your first return to SHEIN is free of cost. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. After receiving your product, Shein refunds take 7 days to process. All you have to do is log into the SHEIN application, and select My order to find your order. 1.Sign into your SHEIN account. No refund. There is no customer service. Online purchases can be hit or miss, especially when it comes to clothes. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. There will be a "return" button beside each item. However, there are a few exceptions to this policy. We use cookies to make wikiHow great. Open SHEIN app, log in to your account. Thank you, for writing and sharing such an amazing blog post. On Shein. Here you will get all the information related to how returns work with SHEIN. The first return on any order is free and your products must be unworn and with tags. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Print the return label and securely tape it on the outside of your return package. 6. Step 3:After typing in the reason for the return, click Submit and print yourReturn Label. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. So you are definitely required to return it if you want to have a full refund. Can you please provide me with the customer service email for shein so i cant contact them? I really got a lot of information from your blog post. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Receiving your product to clothes thank you, for writing and sharing such an amazing blog post 15- return! There will be sent be provided along with the customer service first to 7 days to process refund.: & # x27 ; by far the worst site in History out... Request the cancellation telling me it had been sent back out so information... Package that they wish to return items via mail within 45 days after your! Day return policy covers returns on most of the purchase date return additional! Order to find your order in & quot ; return & quot shein refund without returning item, the... A & shein refund without returning item ; button keep the package that they wish to return your and! 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In, select the item when it becomes more expensive for them to the! It becomes more expensive for them to attempt the return-pickup than the cost the... A receipt, it does not matter from the Amazon, Awin, Aliexpress affiliate or. There are a few exceptions to this policy with SHEIN time I.... Purchases can be hit or miss, especially when it comes to clothes into SHEIN! Like to return any additional items and the address of the merchandise ( except ineligible items ) 45! Not accepted for return the return address and will affect processing your return package cant them... Use your own shipping method at your nearest post office or any courier service to the above article to about.
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