Others mentioned improvements in the assessors behaviour, needing to talk to someone who understood their condition or having someone to support them on the call. This analysis suggests that introducing a video option reduces the proportion of claimants awarded PIP who might otherwise prefer telephone assessments but does not change the views of those who prefer face-to-face or those who were not awarded PIP. Just one in ten (11 per cent) had made at least one adjustment request prior to the assessment. Daisy2016 Forumite. WebThrough the utilization of behavioral health, holistic and evidenced-based therapies, we provide inpatient mental health treatment and private inpatient mental health facilities. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. Sarah Cheesbrough. Webyou only attempt a journey during quiet times of the day - for example, when the shops aren't busy or there's less traffic on the road. I first applied for pip back in 2016 and was awarded a paper based award . The most common issues reported were difficulties hearing the assessor (6 per cent), difficulties with the assessor hearing the claimant (4 per cent), problems with the signal (4 per cent) and the line cutting out (4 per cent). What benefits are available for mental health carers? This group is referred to as the unknown outcome group. Claimants were first asked, if given a choice and assuming government advice allowed, they would prefer a telephone or face-to-face assessment in the future. The threshold was set at the 95 per cent level of statistical significance, meaning we can be 95 per cent sure that any difference we find in the survey data represents a difference in the claimant population. Those with unplanned and planned intervention were in the middle (44 per cent and 55 per cent respectively). The sample was again stratified by age, gender and assessment outcome drawn randomly within strata to represent the population of claimants receiving telephone assessments during this period. A health professional will carry out your assessment - they'll write a report and send it to the DWP. One in five (20 per cent of) claimants spoke to a friend or relative. For example, disallowed claimants may be more likely to have a particular health condition which could be at least part of the underlying reason for their choice of channel. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Claimants who said they preferred face-to-face assessments were also asked to give reasons for their choice. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. Unweighted base: Claimants who prefer face-to-face assessments only (n=347). The Department for Work and Pensions (DWP) commissioned NatCen Social Research to conduct two surveys to examine the claimant experience of telephone assessments and to gauge preferences for using telephone, face-to-face or video for assessment on an ongoing basis. The psychological examination will be asking your thoughts and feelings about your present concern. Claimants whose claim had been disallowed were more likely to say that video allows them to see the assessor and build rapport with them (60 per cent, compared to 37 per cent of those whose claim had been awarded). However, the majority of these were not significant and only the significant interactions are reported in this analysis. This analysis provides an estimate of the relationship between each of these variables and a claimants assessment preference, while controlling for the other variables included in these models. Requesting a home PIP assessment PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. You can be eligible for the PIP benefits if you are aged 16 and your State Pension age. More than half of the claimants (54 per cent) chose telephone assessments at this question, while a quarter (26 per cent) preferred face-to-face assessments. Almost two thirds (63 per cent) of claimants had experience of a video call with rates higher among younger claimants. You will need to contact the assessment provider and request a home assessment. Men and claimants aged under 35 were more likely to seek additional support. WebAge-Based, Comprehensive Virtual PHP/IOP Programs for Adolescents, Young Adults, and Adults. Mental Health & Money Advice. Note: Some respondents provided multiple responses. Nearly two thirds of claimants across both surveys (PIP- 63 per cent, WCA - 65 per cent) were aware that they could have a third person present on the call for support. Other reasons included wanting face-to-face contact (24 per cent), questions not being tailored to claimants circumstances (21 per cent) or general discomfort or emotional difficulties undergoing the assessment (19 per cent). You need to show that you need help with activities on more than half the days in a year in order to be eligible for the program. Views expressed in this report are not necessarily those of the Department for Work Overall, 94 per cent reported they were satisfied or very satisfied with the assessment. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. 63 replies 18.3K views. To prepare adequately for your PIP assessment, we advise that you do the following before the assessment: You can request back the money you spend travelling to and from your PIP assessment. Women had a strong preference for telephone assessments over face-to-face even after controlling for other characteristics. Check if youre eligible for PIP. You are most welcome to join today! Before attending your PIP assessment, there are several things you should consider to help you prepare. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. You will need to contact the assessment provider and request a home assessment. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and Unlike the regression analysis for PIP claimants, there was evidence from our final models for WCA respondents that the relationship between a respondents age and their channel preference varied by their gender. The health professional has already read your PIP form with the supporting evidence that you have to provide about your medical condition. Pip telephone assessment experience. Claimants undergoing a reassessment, and those with a mobility, stamina or mental health condition, were more likely to be supported in this way. PIP can be paid to those who are in and out of work and is not dependent on a persons financial status or National Insurance contributions. There are several things to remember during your PIP assessment. Over nine in ten (93 per cent of) claimants were satisfied that the assessor called on time and 98 per cent agreed that the assessor explained clearly what would happen at the beginning of the call. Before your PIP assessment, you should plan your journey to your assessment centre. You may qualify for the Daily living difficulties part if you need help more than half of the time with things like: Preparing or eating food You will need to contact the assessment provider and request a home assessment. The sample was stratified (divided into smaller groups or strata) by age, gender, assessment provider and type of assessment (new claim or reassessment) and sampled randomly within the strata to represent the population of claimants receiving telephone assessments during this period. If you have any questions about PIP assessment questions on mental health, please let us know and the team will gladly answer your questions. Claimants awaiting further assessment had no significant difference in their predicted probability of preferring either telephone assessments (41 per cent) or face-to-face (43 per cent) if all other characteristics were controlled for. You are most welcome to join today! Similarly, 93 per cent of those who concluded that they prefer telephone assessments agreed that they could explain how their condition affects them, compared to 55 per cent of those who prefer face-to-face assessments. Youll need to take the following form of identification with you to the assessment: In addition to identification, you should also take the following to your PIP assessment: If you can, you should take someone else if they are over 16 - with you to your PIP assessment. When then asked which of the three channels they would prefer for an assessment, 15 per cent of claimants changed their preference to a video call. For each of the three assessment channels, this report will present the results of the final logistic regression model containing the five key variables that have been added in an iterative manner: assessment outcome, previous assessment experience, gender, age and health conditions. If your overall health is getting better, your award will be minimized or stopped. Just over three quarters of claimants (76 per cent) agreed or strongly agreed with the statement that they were able to explain during the assessment how their health condition or disability affects their daily life. The health professional will use this time to listen to you about some aspects of your condition when you are engaging in daily activities in life. The data was weighted to be representative of age, gender, type of assessment and assessment outcome. Daisy2016 Forumite. What do you put on a PIP form for depression? One in five (20 per cent of) claimants reported experiencing other difficulties during the assessment. 64 Posts. Ninety five per cent of PIP claimants and 98 per cent of WCA claimants, agreed that the assessor explained clearly what would happen at the beginning of the call. The survey then went on to discuss video calls as an option. In terms of coping on the telephone with the assessment, if you feel you cant maybe you can reorganise it? Unweighted base: All claimants with an unplanned intervention (n=124), planned intervention (n=129), reassessment (n=44) or making a new claim (n=539). Base: All respondents who answered this question (n=1072). Those placed in the LCWRA group (15 per cent) and those with mobility issues (16 per cent) were more likely to have difficulty holding the telephone or using a loudspeaker (compared to 7 per cent of those awaiting further assessment, and 7 per cent of those with no mobility issues). When taking these other characteristics into account, claimants who were disallowed had only a 17 per cent predicted probability of preferring telephone compared to a 70 per cent probability of choosing face-to-face. Other less common difficulties included understanding the questions (4 per cent), finding a quiet place (4 per cent) and difficulties hearing the assessor due to the claimants condition rather than technical issues with the line (2 per cent). We have translated the site; would you prefer to read in Welsh? For example, 93 per cent of those who preferred telephone assessments and 96 per cent of those with no preference agreed that the assessor listened to them and understood them, compared to 59 per cent who said they would prefer a face-to-face assessment. A small number of claimants also requested to spread the assessment over multiple calls or receive information in large text or braille. However, none of the key variables were statistically significant in predicting preference for a video assessment. someone goes out with you. Similarly, awareness was higher among older claimants (69 per cent of those aged 55 and over, compared to 57 per cent of under 35-year-olds), and for those with mobility issues (65 per cent, compared 57 per cent of those with no mobility issues). The most common reasons for preferring this assessment mode included being able to see the assessor while remaining comfortable at home and being better able to show their condition. Only one variable whether or not the claimant reported a mental health condition was significantly associated with a claimant preferring a video assessment in this model. Over one in four (29 per cent) spoke to a friend or relative and nearly one in ten (8 per cent) spoke to a social care or support worker. Previous experience of face-to-face assessments did not have a significant effect on the likelihood of preferring a telephone or video assessment. Men were also more likely to prefer a telephone assessment over face-to-face (54 per cent) but this was only twice as high as their predicted probability of preferring face-to-face (28 per cent). If your long-term condition is getting worse, you will need more of this award. | Mental Health Forum Unanswered threads Talk with people who know what it's like! Women were also more likely to report practical difficulties (36 per cent, compared to 26 per cent of men). When asked, more than half (56 per cent) of claimants said they would feel comfortable or very comfortable having a video assessment should these be available in the future. Can I claim Welfare Benefits if Im living with a mental illness? Those that were not comfortable with a video assessment tended to dislike video calls, not want to be on camera, felt it would make them nervous or anxious or did not know how to use the technology. Claimants who went on to be placed in the LCRWA group were more likely to have sought additional support (35 per cent) than those who were awaiting further assessment (23 per cent). Those who were joined by someone to support them (PIP- 31 per cent, WCA - 22 per cent) on the call were most commonly joined by a family member. When then asked which of the three channels they would prefer for an assessment, 15 per cent of PIP claimants and 13 per cent of those undergoing WCA changed their preference to a video call. You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. The data was weighted to be representative of age, gender, type of assessment and assessment provider. However, as described above, this type of analysis does not let us take into account how this relationship might be influenced by other, co-varying factors. How your condition affects you from day-to-day make sure you read the. WebThere are 3 parts to the guide for assessment providers ( APs) carrying out assessments for Personal Independence Payment ( PIP ). You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence or write to: Information Policy Team This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations. In preparation for the assessment, 90 per cent of claimants recalled receiving information telling them what to expect. This report is based on data from two telephone surveys conducted between July and October 2020. This assessment is also not depending on your medical treatments. Kew Less than one in ten claimants mentioned discussing mental health (7 per cent) and physical health or disability (8 per cent) as difficult topics during the assessment. Again, logistic regression was used to understand better the factors that explain claimants preference for each of the three assessment channels over the other channels or having no preference. For PIP claimants only the assessment outcome was a significant predictor of claimants preference from a choice of three channels - claimants with an assessment award were more likely to prefer telephone over face-to-face assessments. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. The feedback of the group awaiting a further assessment is particularly interesting, as their results tell us about the experience of the assessment alone not influenced by the outcome of the assessment. Since the introduction of the COVID-19 lockdown measures in March 2020, the usual face-to-face assessments were temporarily suspended and replaced with telephone assessments. You may be asked to provide medical evidence as to why you cant attend the assessment centre. Some groups of claimants were more likely to give specific reasons why they felt comfortable with video assessments. someone helps or encourages you to go out. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. In total, 94 per cent of claimants were satisfied with how the telephone assessment was conducted. The first survey comprised Personal Independence Payment (PIP) claimants who underwent a telephone assessment to determine their eligibility for the benefit. Again, those who said they preferred a telephone assessment were more likely to not think anything needed to be improved (68 per cent) than those who preferred face-to-face (32 per cent). Most claimants reported no other practical difficulties during the call but nearly one in seven (15 per cent) had problems holding the handset for the duration of the call or not being able to use a loudspeaker. Your assessment centre might ask you for a letter from your doctor or other evidence that you need an alternative location for your assessment. As figure 19 shows, the estimated probability of a claimant who was awarded PIP preferring a telephone assessment was 61 per cent compared to a 26 per cent probability or preferring face-to-face after controlling for other variables in the model. This is why you should say directly to the health professional what you constantly feel about your condition. Individuals who are out of work or on a low income can claim financial support from DWP. Of those who made suggestions one in ten (10 per cent of) claimants stated that the assessment needed to be face-to-face and 8 per cent asked for more information prior to the call. How do I ask for a Mandatory Reconsideration? The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Nearly half (47 per cent) of claimants drew on additional support or information before the assessment beyond DWP or the assessment provider. This was the only variable included in the logistic regression models that significantly predicted claimants preference for video assessments. For example, 24 per cent of those with a mobility condition, and 27 per cent of those with a mental health condition, had someone supporting them during the assessment (compared to 18 per cent of those without mobility and 20 per cent of those without mental health conditions). 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