Shipping rates are estimated based on the item being purchased, the shipping address, and the shipping carrier selected. He didnt file a complaint after I told him to read the discription, but I thought he might try. 'In honor of imnotlegolas for starting this subreddit. If the app supports this type of behavior, Mercari obviously only cares about getting their share. Many sellers will include their shipping policy in the item description, so be sure to read through it before you make a purchase. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). And you will only attract cheap customers who are usually garbage. Absolutely zero customer service as you are just spun in circles on the website. When the pictures clearly show a measuring tape and exact size of something. I work for ups. I pay all my own shipping. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Really?! I ended up blocking him but his items show up on my feed. Mercari will take appropriate action if it determines that there has been an unauthorized or otherwise questionable use of your account. Thats a huge no. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. Later Blog. I was selling my older authentic purses. Watch out for anyone calling themselves Grimbo, guy is a solid scam artist. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. I bet this is one of the most effective ways Ive been able to close deals on Mercari. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). Mercari makes it easy to get a quote before you purchase an item so you know exactly how much it will cost to have the item you want delivered. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. I do this as a small business. The buyer received the item and requested a return but gave no reason why. If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. What makes the experience different from say, ebay, is that the interactions are a lot more personal. You cannot combine shipping on two items. Their selling fees are getting higher by the day. Please note that expedited shipping is not available via this offer. I can go to resale shops if I want some junk. No, they are not. Clever error or software glitch? No communication whatsoever!!! If you are willing to wait a day or two it costs nothing. Clothing . I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. She said OMG I am so sorry this has been handled like it has and that it is plain as day and the shipping statement alone proves the scam he was trying to pull. Both apps offer unique features and benefits that appeal to different types of buyers and sellers. Everything was all good and the buyer was super stoked he found it. On mercari its more akin to hand to hand sidewalk hustling. Finally I just started raising hell on every single PayPal post on their Facebook page. We partner with USPS, UPS, and FedEx to ensure your order is delivered safely and securely. The buyer is also protected for any unauthorized payments, as these charges can be disputed and refunded to the buyer. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. My seller just replied to my 3 messages and said she shipped it. Only showing that item was against rules!!! One final story. You can also cancel the order by going to Profile . My husband should have read the whole description before buying it. Does the order automatically cancel if they dont? I sold a super rare vintage synthesizer on Ebay once for $6900. If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. You can make money and save lives at the, Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! And they raise this frequently. Im not a clothes snob by any means Ive always been a bargain shopper. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. When it comes to shipping on Mercari, you have a few different options available. I spoke with 15 different people with none of them willing to do a damn thing. Clothing-wise, Ive been very lucky on Mercari. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. but always within their 3 day window. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. Interesting question and there are many answers: 1. For the most part Ive had an okay experience but Ive had a few bad ones as well. After you complete your purchase, well create a prepaid label for the seller so they can ship your item hassle-free. Sadly, eBay doesnt care about scams, even obvious ones, always sides with the Buyer, and scammers know this. The reason I ask is I ordered an item the morning of the 23rd (Monday). Mecari protects both buyer and seller! This is a big problem, for the system did so before I could look at my purchase and rate it myself. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. We'll remind the buyer to rate you. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. Long story short, she was refunded and kept the black onyx and gold earrings. Theyll side with whatever is beneficial to them. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. Will NEVER bother with this site again-Be warned! Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. Does Mercari report your sales to the IRS? I have bought many many many (Way too many) items from the site I have had three or four returns from items that arrived not as described ive had no problem with any of them (except for waiting quite a while for someone in customer service to get back to me) With the exception of one timeI had already hit the accept button And was told in email it was too late. When we receive the package and realize all three pack was empty with no cards. Still getting the run around! My experience with Mercari as a seller, NO GOOD! As such, it is important that you keep your account secure and report any suspicious or fraudulent activity. Your shipping cost is not refunded. Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. Mercari does not limit your account for any specific amount of time, but your account may be subject to restrictions if Mercari detects any suspicious or fraudulent activity. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! Items may not sell for as much as they do on ebay. Depending on the item and its size, you may be able to choose between standard shipping or express shipping. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. Show more Is Mercari Legitimate? Should be same for Mercari. I provided all necessary documentation to file the claim and the claim was approved by UPS! Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. We recommend sending the seller a message to see if they can provide a tracking update. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. This is not Mercaris fault, at all in any way. Many sellers will include their shipping policy in the item description, so be sure . Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. Remember, you are responsible for both the listing and sale of items on Mercari, so it is important to familiarize yourself with the rules to ensure a successful account. Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! Im looking for somewhere else to sell. They know theyre selling lies and dont care. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. That's how we feel about these rotten, If you need to earn extra money, but don't have the energy to add hours to work day, you might want, Want a feel-good side hustle? i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. Run. The only downside was that Its June 25th! Seller stated oh, I just forgot to mark it shipped. Kept waiting. Its all about your attitude when first approaching them. I understand that but why wouldn't it at least scan at her post office? Press question mark to learn the rest of the keyboard shortcuts. Dont buy anything from this horrible seller. Restarting the entire time consuming and unnecessary process costing the buyer and the only buyer for the entire experience. No one would help me and transfer it in another way. The app can also accommodate real-time transactions with its Live feature, allowing buyers and sellers to communicate in real-time via live video chat. what am i missing, I had a sale- they wont transfer my little bit of cash Ive had to tell these idiots for 3 days help me correct the info or do my transfer; they wont so theyre basically also keeping my money. Im so glad I took the time to research this before doing anything. In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. I replied I didnt want the item she sent and wanted to return it she stopped communicating. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. They responded that seller has shipped and there is nothing they can do. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. "hey i just work a lot and send out a ton of orders so it just takes some time to ship". So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. I agreeBUT!. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. Hopefully I will get my money back. He responded with an offer that included the discount plus 150 dollars of free records on top of the lot hed already asked for. When you want to list or purchase items verified with Authenticate at up to $5,000, well ask you to complete an additional identity verification. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. Hes been self employed for 20+ years but his future is uncertain at the moment. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. But what I hate about this site is the buyers giving you likes and not buying the product. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. Sent them an inquiry but got no response yet. All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. It's up to the seller to agree or deny the cancellation request. Sellers can stay on Mercari as long as they remain active. This calculator will typically ask you for details about the package, such as its weight, size, destination and method of shipment. Enjoy your order!. When the return is approved, Mercari will send you a return label to return the item to the seller. Its happened to me a few times bad sellers get you a cancellation. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Why is Mercari still allowing her to sell on their platform? . If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. 4 people not rate me so I have had 4 people not rate me so I have to a! Obvious ones, always sides with the buyer was super stoked he found it fraudulent activity have! The constant low-balling they all seem to do a damn thing type of behavior, Mercari only... Stated oh, I just work a lot more personal can typically estimate the cost of by. These buyers play with the buyer received the item description, so be sure to also include of... Order by going to Profile label to return the item and its contents my experience Mercari... An okay experience but Ive had a few bad ones as well and you cant leave accurate because! Package and realize all three pack was empty with no cards if can! Didnt file a complaint after I told him to read the discription, but I just! 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