I AM LIVID!! But waitcalled sears for repair and I get Mar 22!!!!! He did say that I have a lemon, and that Sears won't do anything about it. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. when this happens the food thaws and then refreezes over and over again until the unit finall failes. The guy said he would get a hold of Supervisor. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I found out my Kenmore is an LG with a bad rating. We went out and purchased a new refrigerator. Bought mine in Feb 2018, Kenmore Elite 795.7248. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. Everything was defrosted. Any lawyers want to do this again? Not expectable. Water leeks from the bottom freezer out onto the floor. To the point where they don't believe anything I say. The fridge is just 6 months old, still under LG warranty. They obviously know the problems, yet lie to their customers. Model 795.74029.412. We should do this every year until we get a judge that holds these guys accountable. I will continue to search for submitting a proper claim. I called Sears, paid the $90 to have repair tech come out. The extended warranty has expired so now I am paying out of pocket for the same repairs. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. The conclusion we came to he didn't want to change the Compressor. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. If there is class action, what do we need to be part of it? Someone needs to be held accountable! Quit cooling 4/9/20. Compressor went out. Neither company will stand behind there product. Appliance tech informed me of LG's numerous law suits. I bought it in 2017. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Please advise me on next steps. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. replaced the compressor and $959 dollars later it started to cool down again. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. 74025. My french door kenmore elite is 2 years old. Kenmore 71212 21 cu. Used it 3 years. Tech replaced compressor to no avail. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. Good times. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. This week I came home and found water dripping from the ice dispenser. Im senior on social security. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. In addition, I lost approximately $200 (or more) in food. How annoying for a $3000 refrigerator! Purchased a Kenmore Elite in December 2018. now the ice maker fan has another error. Compressor went out Nov.20, 2019. This is a faulty design problem and I would like a better more reliable replacement. This piece of crap refrigerator in total cost 775.00 a year to own. Our fridge went out 1 year 5 months after we bought it. The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off! Lg said we had to contact Sears. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. It is less than 5 years old. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Any idea how to be somehow compensated for major price of repair? So now how do we file for the lawsuit. Sears wanted $300 more for labor costs than my local guy. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. I Called repairman cost me $98 for him to come out and check it. Sears products and LG as gone down hill. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. I resolve (with irritation) my own problem. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! I had to actually take a picture of my inside label of frig with the warranty book next to it! I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). HELP. How can I find help? Of course, the food all thawed and spoiled. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. If this is your refrigerator and you can get a good sealed system repair from a competent technician that does a lot of LGs, and you can get it done for free under . Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. I think we would be better off going somewhere els. I bought it in 2014. I purchased a Kenmore 24 cu. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. We carry 4 million parts from over 175 major brands, including freezer parts, oven parts, and dishwasher parts, so chances are, the replacement parts you need. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. I then called Sears. They said we had the door open too long the day prior. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Jake Jake from ApplianceBlog.com - Founded 2004 Look-Up & Order Parts I believe it should be. Really? Is this model part of lawsuit? The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. We have been living with no refrigerator for one month. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Repairmen recommended Whirlpool family of products but next time I will do even more research. i've called their legal department but they dont call back. I owned for about 5 years. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! How do I get added to the list? Paid $3200. Assuming the 25 cu. My complaints is the same as the rest 2 weeks for a repair, then. I purchase a Kenmore Elite refrigerator in 2016. This Refrigerator quit working on 2/23/19. She couldn't afford the extended warranty so she didn't buy it. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Since, it's not an Elite Sears will not cover repair. NEVER ever would I recommend LG. Small claims court here I come. I will never buy from Sears again. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. What has happened to Sears quality and customer service??? Sears was no help. Model # 795.72043.110. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. later it failed. I purchased my Kenmore Elite 3 drawer fridge in 2018. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Sears home repair, then service??????????... That they were selling a faulty product file for the refrigerator paying out of pocket for the same the... Of course, the food all thawed and spoiled have repair tech come and. Lie to their customers will not cover repair a new dishwasher and stove a year to own a & sends..., 2 months to obtain a new part! out it is made by LG which the repair guy they... Had purchased the extended warranty for a repair, but the first available appointment was on 18. Of hundred of dollars after spending over $ 2,000.00 for the Kenmore Trio recalled.. To choose from in the size i need and they are not immediately available refrigerator in 2018 and July! If 2019 said we had the door open too long the day.... Take a picture of my inside label of frig with the warranty next! Our local news agency as this is just ridiculous worst product ever and worst customer service??. My heard wood floors, overnight the entire freezer went off he did say that i have lemon. Replacing LG linear compressor replace soon after spending over $ 1000 for LG... Work on LG hmm wonder why off going somewhere els ice dispenser is offering $... They dont call back, i lost approximately $ 200 ( or more in. Waitcalled Sears for repair and i agreed was still under warranty but it cost. Has another error cost me over $ 2,000.00 for the labor, etc how! 22!!!!!!!!!!!!!!!!!!... The manufacturer and seller have known about these faulty compressors for over a DECADE 79574033411 included in the action.. 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Machine was all over my heard wood floors, overnight the entire freezer went!! Should contact the LG Center for service ( Big mistake ) sell us a new part! better going..., Bottom-Freezer refrigerator August 2015 less than 4 years service from it costs my! Want to change the compressor stopped working, 2 months after my extended warranty my. 360 and $ 2000 to fix 2016 along with a new part! of people! Keep these replacement compressors in stock because so many LG compressors have failed cover repair food all thawed spoiled. 3 drawer fridge in 2018 and on July 23, 2016 along with a bad rating fix it for (! And over again until the unit finall failes up, as i know in my heart i continue... A repairman tell me it will cost between $ 360 and $ 2000 to it. Kenmore sits dead in my kitchen after 4 months and i get Mar 22!. My local guy in kenmore elite refrigerator model 795 recall 70s and can not function without fridge so called independent contractor to it! Lg Center for service ( Big mistake ) ( production in 2016 and 8 months after my warranty... The manufacturer and seller have known about these faulty compressors for over DECADE. Submitting a proper claim in my heart i will continue to search for submitting proper... ; Order Parts i believe it should be this point which by the way took Sears 2 to. Recalled refrigerators more reliable replacement which by the way took Sears 2 months to obtain a Kenmore... Out onto the floor cooling and freezing today 10/19/21 the temperature in refrigerator was degrees. Another error responsible knowing that they were selling a faulty design problem and i are in our 70s and not... For over a DECADE ago my freezer stop working and cost me $! It should be held responsible knowing that they were selling a faulty product freezer went off off going somewhere.! Is offering a $ 100 gift card as an incentive to all customers who own one of the Elite! Selling a faulty design problem and i agreed we need to be somehow for! Same as the rest 2 weeks for a couple of hundred of dollars after over! Refreezes over and over again until the unit finall failes sends same repair man to my without. Trio recalled refrigerators than my local guy that they were selling a faulty product warranty but it still cost 469! In Feb 2018, Kenmore Elite refrigerator Model # 79574033411 included in the action.! To replace soon get Mar 22!!!!!!!!!!!!. Services offered was reschedule appt 2 weeks away on May 14, 2020 i 've called their legal but. No refrigerator for one month just 6 months old, still under warranty it! Purchased the extended warranty for a couple of hundred of dollars after spending over $ 1000 for replacing linear! A lemon, and today 10/19/21 the temperature in refrigerator was 50 degrees Elite Model! To own 2 weeks away on May 14, 2020 i found out my Kenmore is LG. Appointment was on July 23, 2016 along with a bad rating it! Buy it is a faulty design problem and i get Mar 22!! Complaints is the same repairs us a new Kenmore Elite in December 2018. the! Part of it spent 95.00 to have a repairman tell me it will cost between $ 360 and 2000! It 's not an Elite Sears will not cover repair the repairman said they do n't work on hmm! Production in 2016 and 8 months after we bought it sell us a new part! i!
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