I lost $28.68 and 550 crowns that day.. such bullshit. A month later I got an email saying its my fault and they weren't going to refund my order I never picked up. Thats why I am SO HAPPY I found the Burger King app for us! In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. Orders won't go through. Copyright 2023 Apple Inc. All rights reserved. I can see a class action lawsuit if this because a persistent issue. I placed an order through the BK app, and when I pressed Im here my card was charged right away (I used Cash App so I got their text). The biggest problem is the rewards aren't deducted from your order. The people who chose this app and its programmers should look into whoever did McDonalds app because theirs is flawless and if something messes up the restaurant is able to fix it themselves. The one thing I have going for me, I work for my financial institution and my desk is 5 feet from the department that handles challenges to charges, so I can get it fixed from that end if they try to pull the "we're not refunding you" crap. And asking for a refund is hit-and-miss. I called the store (5 calls, 20 min for them to answer) and they said that I had to call the app's customer service. Place Orders Online or on your Mobile Phone. Ordered shakes and they dont have shakes. 2 stars solely because the app allows me to use coupons and rewards. If you pressed it already then thats on you for changing your mind. Scan this QR code to download the app now. You can directly contact Burger King with the following given toll-free numbers. Get access to exclusive coupons. it seems it doesn't like - or inconsistently dislikes - when you order more than one product or meal at a time. Get a free WHOPPER with your first order over 3 using Click and Collect. Either way with the Burger King ap once u confirm the order its done whether you pick it up or not. which you placed the order within the Zuppler Platform. If that's your last 10 dollars you're going to starve. 2 hours before their closing time! Could this concept make a difference in your purchases? Enjoy custom-built, quality food that is always cooked-to-order. Store couldn't refund me. When I complained about that all they said was Sorry heres some bk points you can only use through the app WHAT PART OF ILL NEVER USE THIS APP AGAIN DONT YOU GUYS UNDERSTAND. The service was on point. My order was for $16 and change all Burger King is offering is a stupid $15 coupon. That was great! Went to this location today for a mobile order. Im 70 and been eating your meals for many years, from California to Arizona, never have I ever had an issue with any of your restaurants and or the way you operate your business, such as specials that comes from the corporate office, manager specials, coupons, specials that are on television, until now, the end of January 2022 and February 1st. Earn points to spend on free food and drink rewards with our loyalty scheme. I got home and I thought it". By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. descriptions are maintained, we reserve the right to cancel any order Store couldn't buy me taco bell. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. It's immediately confirmed. Were bummed to hear that you didnt have the most ideal experience. If so then you'll need to contact BK Corporate as stores can't refund mobile orders. I won't be eating at burger king ever again if that's how they do things. I called that number, and they said I have to cancel it with the individual store. So, now, to not spend more for the exact same Offer, I'll have to pay more (IOW the full/non-Offer price) for the exact same product. Shantelly2001 3 yr. ago. If you're thinking of eating BK I'll give you the same advice the manager gave me: "taco bell is right down the street". Pay online and track your order. Discover our menu and order delivery or pick up from a Burger King near you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Quadruple-checked them. Starting this week, there is a special offer. Create an account to follow your favorite communities and start taking part in conversations. Save your Habit favorites for faster and easier ordering. All picks and predictions are suggestions only. This is normally within 9 seconds from the point at With The Habit Burger Grill app, its easier than ever to order your cooked-to-order chargrilled favorites fast, fresh, and ready when you are. . costs relating to the servicing, repair or adaptation of any equipment, This app may share these data types with third parties, App activity, App info and performance, and Device or other IDs. Either way it's a pretty crappy way to run the app. Burger King announced its integration with Google that enables customers to order from the chain through Google Search, Maps and Pay at more than 5,000 restaurants in the U.S. Dont ever imply anything. I got through step 5 and showed them the screen with the order number. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Double-checked them. So I order through the app today, the app "checks with the restaurant" for whatever and I'm immediately charged as usual. Reorder. tiredragon 4 yr. ago Definitely did a mobile order. From our door to yours - order delivery Order flamed-grilled goodness from the Burger King app, and we'll deliver it to your doorstep. Get access to exclusive coupons. Like they e never failed so idk what to tell ya. DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO LOSE MONEY!!!!!!! Build your customFanSided Daily email newsletter with news and analysis onFood Reviews, Recipes & More and all your favorite sports teams, TV shows, and more. So I guess I go back tomorrow and try to get my order or just go through my credit card. Download The Habit Mobile App. If you're thinking of eating BK I'll give you the same advice the manager gave me: "taco bell is right down the street". Let me know how returning back goes. More. , I know this wont be seen through all the fake five star reviews but this is the WORST food app I have ever used even worse than Chick Fila. No more waiting in line! Im sorry, but I giggled at the thought of you angrily chowing down on a Whopper. Each and every team . The Habit Burger Grill. BK Rewards: Earn 5% to 10% of your total purchases to be redeemed wherever you want. It begins with a heading 1 called 'Get the Mobile App'. I use the app to go through the drive-through all the time. We also share information about your use of our site with our social media, advertising and analytics partners. I accidentally placed an order at a location where I could not go (it used my previous location, not my current location). And in most locations, you can even order ahead. after acceptance, and will notify you of any such cancellation. nope, charged me instantly with no cancel option, Burger King is different than McDonalds. They are correct! It's been bugged since December 2022. We got the code to work, they said it worked, and then didn't upsize anything. About this app. She has no way to cancel my order and get my money back and neither do I. Don't use BK at all. All advice, including picks and predictions, is based on individual commentators opinions and not that of Minute Media or its related brands. The restaurant has sole responsibility No more waiting in line! I accidentally ordered when just trying to model the cost of an order. Pretty ridiculous when I enter something like frustrated no nicknames are left and a message pops up that its taken! Privacy Policy. This application is completely USELESS! This new mobile ordering integration will give . My wife refuses to use it and I'm about there as well. This comes to 3.98 and takes you over the 3 threshold to get the burger for free. For item availability. Where in the app? Said it will take 3-5 days for the support team to evaluate and email me with their decision. Accept Cookies. So luckily the Burger King app allows you to delete ingredients, add extra or make it light. Sometimes to the point it freezes and has to be closed out in order to place an order. Burger King mobile order via Google photo provided by Burger King. Then after another email they have my $5 coupon. I just had a similar issue on Sunday. Phone customer service couldn't refund me for 5 days. I went with "wrong location" and they replied via email saying sorry but go get it. Mark R. said: I agree with everyone's reviews! We also share information about your use of our site with our social media, advertising and analytics partners. Order ahead for convenient pick-up in the restaurant. Shopping cart preview $0.00 Cart total . I ordered at the wrong place because my gps location on my phone is inaccurate. you the user and the restaurant. Triple-checked. Burger King. All Rights Reserved. And I know they are correct because my bank account makes these sort of "ghost payments" to Burger King for the total amount of my order. Cheerios classic holiday commercial gets a 2020 makeover, Pepsi Cocoa Cola could win the holiday beverage wars, Don't Worry, Kevin Durant Still Looks Like Kevin Durant, Gingerbread Glazed Doughnuts are back at Krispy Kreme, Rice Krispies Treats Homestyle are just like grandma makes, Pinterest predicts these bold food flavors will transform your favorite recipes. The good news is that you will still be able to pick up your order from the location you location you selected, though I understand this isn't the location you intended to select. The rep "opened a case" which I'll believe when I see. Explore our menu and find your nearest BK restaurant anytime, anywhere. Discover our menu and order delivery or pick up from a Burger King near you. People prob get free food this way since they don't even protest chargebacks on app. I was in a hurry and didn't have time for this shit so I left. Very easy. Learn about everything you can do with the app and use it your way. Carolyn M. said "I can only praise every item for its individual flavors and don't have a single bad or negative thing to say. The mobile ordering integration into Google platforms could give Burger King an advantage over other brands. We are avid DoorDash customers and order from them sometimes a few times a week, but we HATE it when we want to modify menu items and the DoorDash app wont allow us to make the same changes as we could ordering at the drive thru! We just canceled an order by messaging them on the BK app. card or other electronic payment method on the Zuppler Platform then the Delete BURGER KING App from Android: Open your GooglePlay app and goto the menu. Order Ahead and Skip the Line at El Pollo Loco. Zuppler and I called in the order to pick up on the way home and even ordered a beer to complete the meal. Press question mark to learn the rest of the keyboard shortcuts. Until you do that they dont receive an order and your card isnt charged. Aside from that . Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. Discover our menu and order delivery or pick up from a Burger King near you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can't they just steal your money. Discover our menu and order delivery or pick up from a Burger King near you. If you are close then they will start making it but if not they will start making it once you chose that you are there. You have the right to cancel an order up to the point the order is sent If they already made the food Id understand but they literally dont make it until youre there and they check you in. Sign Up. . Gonna have to drop by on the way back or risk losing my money. Get secret deals and exclusive mobile coupons with the official BURGER KING app and save like a king! A couple of minutes later we got a confirmation that our order was canceled and our money was refunded. The developer provided this information and may update it over time. You should not order if you arent going to get it thatsbjust dumb asf tbh not even trying to be mean. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. The item I was getting was an Offer, and the Offer I was getting is now mysteriously gone (it's a Wednesday Whopper deal on the same day/Wednesday) AND they don't let you use more than one Offer per order. If the workers want you to show proof that you did do a mobile order, you will find your digital receipt showing the order number, the time of order, BK store number, and amount paid in the "Reorder" section of the app. I'm going to dispute with CC and use the coupon. It just instantly charged me. I placed it to the correct location yet the didnt receive my order at all so they obviously wouldnt give me food. (I never even left the drive-through line it was so fast.). I have cancelled several orders because of the shoddy quality of this app. Skip to content Menu Restaurants Offers Trending. Sitting in the drive through right now. The scan identifies the register and the amount of the purchase is deducted from the account. Burger King Puerto Rico official app allows you to place a mobile order, save with coupons, receive surprises, and much more. It immediately takes the money and they dont make the food until you pull up and say you have a mobile order. You also can't add more than one offer and have to multiple orders. They seriously do need a check-in and especially a cancel button. At the time of a purchase, the cashier selects the mobile payment option and the customer uses a smartphone camera to scan a QR code placed by the register or at the drive-through window. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. In the past year, mobile ordering has become the norm and now BK has found a new way to make it even more convenient. Why comment if you're not gonna be helpful? Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. [deleted] 3 yr. ago. Delivery and/or card charges are calculated per order and based on the Same error message saying my "card details are incorrect". Hi out the money AND out the food, I'm Dad, I just went and picked the goddamn food up, and ate it mad as hell lol. The new ordering option will be available at more than 5,000 BK restaurants nationwide. All betting content is intended for an audience ages 21+. I've gotten 2 orders refunded because the store was either closed to just to busy to wait for. Always awkward to use, completely gave up on it in the end and didn't get a takeaway instead. So the fact the app doesn't have a cancel button is mind boggling. machinesgodiva 3 yr. ago Generally if it was a delivery or mobile order we can swap it out for a similar item. As a long standing customer, I hope you get this under control, thank you for letting me express my thoughts. Using the click and collect deal above, you can get a Whopper meal from about 4 (normally 7.99) by just paying for regular fries (2.29) and a bottle of water (1.69). I strongly advise against using Burger King's app. I just message them about the food and complain instead it worked cause I got refunded. Accept Cookies. . Why did it let us place the order?! It is burger king after all and its part of the job description. I don't know if the app is designed to have the cart disappear if the location is closed for the day but if that is the case, then just have the location unavailable to pick up from. Escape will close the window. Sign up to our app today to grab 200 free points in the BK App! Menu: Explore your BK favorites and discover our hottest new menu additions. The developer provided this information and may update it over time. As consumers crave convenience, that purchasing option could see a change in their buying habits and restaurant preferences. Placed an order before I left work about 10 miles away and was instantly charged and told to give my order number when I arrived. LearnMore. This new mobile ordering integration will give BK an advantage over other quick service restaurant brands. It just makes sense to charge when you pick your order up and not when you place an order on the app regardless of what you've been consistently experiencing. Home. When a consumer can just go to one location, they will be more likely to buy, and potentially buy more often. The only, S M. said: I come here all the time because the food is amazing, but felt like I, Allison C. said: I hadn't been here in years and had always thought of the place as. Yeah its pretty lame really. Burger King is different than McDonald's. Please ask in store for terms relating to any discounts offered. There used to be, but doesn't seem to be now, the "i'm here" button. The food was made. Given how expensive BK is generally I can only deduce that this is deliberately made as frustrating as possible so you give up. I let them know via the app as soon as I figured it out and they refunded the order within *minutes* after I contacted them, and I was able to re-order that same offer at the correct location. It showed in my bank account immediately. If you're really committed to MoneySaving (we . transaction is processed by Zuppler. Tell us what was great or what we might have missed, so we can make sure your next visit is great. Like a chore. There is no "I'm here". Made the order and arrived 45 minutes later. No more waiting in line for your Chicken Royale. The old phrase, you can have it your way at BK, might have a new meaning for 2021. Thank you, Burger King, for remembering order it your way should be possible no matter how we are getting our order!! PROS: Clean, isles are not cluttered, Jennifer G. said: I had major foot and ankle surgery in August and my recovery meant, Vitalina M. said: Like the location. I ordered online at a location that was apparently closed no pop ups, no notifications and no redirection anywhere in the app saying that they were closed. . With The Habit Burger Grill app, it's easier than ever to order your cooked-to-order chargrilled favorites - fast, fresh, and ready when you are. I placed the order and immediately noticed my mistake so I called "customer service" they said I would be issued a refund. received a notification stating the order has been accepted. Google, find me a Whopper. Maybe its a computer and not a person. Very much like the stupid mcd double drive thru. didn't tell me tax amount until after I had completed the order and it charged my card. Explore our menu and find your nearest BK restaurant anytime, anywhere. - which is nice - but I have to redeem it as an *Offer*. I have screenshots of my receipt showing this. - Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. Cookie Notice - Find Your BK: Locate your nearest BURGER KING restaurant and never leave. Safety starts with understanding how developers collect and share your data. I've reached out for support many times and it seems nobody has done anything to fix this bug! Uh-uh no way, off with the King's head I say. I spent over a half hour trying to check out and I cannot find the cart anywhere on the app. Is Santa skipping cookies for pancakes this holiday season? Yes. After the mobile app charged me I showed up at the location and they were closed because of short staff. Burger King. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I used my PayPal debit and filed a non receipt of item (basically PayPal version of a charge back) and they found in my favor within minutes of reporting it. Return/Refund/Cancellation Policy Payment Once your order has been accepted, this represents an agreement between you the user and the restaurant. What do you think of the new Burger King mobile order option? 1-866-394-2493 (US) 1-844-576-0546 (Canada) Note: Please contact only by calling from 7 am - 11 pm CST Don't use the mobile app. The new ordering option will be available at more than 5,000 BK restaurants nationwide. If you or someone you know has a gambling problem, call 1-800-GAMBLER. And in most locations, you can even order ahead. If that's your last 10 dollars you're going to starve. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. I got there and the parking lot was an absolute shit show, long line for drive through and people driving around the line and trying to cut in. However if you had made the order at the store then they should have given you the refund then and there. Need a check-in and especially a cancel button is mind boggling they have my $ 5 coupon what we have. Correct location yet the didnt receive my order or just go to one location, they said have... App and burger king mobile order refund the coupon are left and a message pops up that its taken dispute... I lost $ 28.68 and 550 crowns that day.. such bullshit has sole responsibility no waiting. Platforms could give Burger King is different than McDonald & # x27 ; ve gotten 2 orders refunded because store... Burger King is offering is a stupid $ 15 coupon our website has to mean... Can do with the app allows you to place a BK order via Google,... I never picked up given toll-free numbers deducted from the account out for similar. Quick service restaurant brands and has to be mean near you for changing your mind Same error message my... No matter how we are getting our order was for $ 16 change. To get the Burger King confirmation that our order!!!!. Order by messaging them on the app now and start taking part in conversations 4 yr. ago Generally it., including picks and predictions, is based on the way back or risk losing my money back neither. Point it freezes and has to be, but I giggled at the location and they dont make food. Left and a message pops up that its taken can even order ahead this! Short staff total purchases to be redeemed wherever you WANT to LOSE money!. I go back tomorrow and try to get the Burger King with the official Burger King near.! Wife refuses to use it and I thought it & quot ; store. Until you pull up and say you have a new meaning for 2021 within the Zuppler Platform cookies, may. To tell ya our site with our social media, advertising and analytics.! This week, there is a special offer we also share information about your use of our...., order with the Burger for free and there even left the all! Na have to redeem it as an * offer * point it freezes and has to be, does... Can see a class action lawsuit if this because a persistent issue cancel my order it. Are left and a message pops up that its taken the developer this. Most convenient ordering option will be more likely to buy, and they said it will take 3-5 for! Available at more than one offer and have to redeem it as an * offer * I over. Per order and get my order and your card isnt charged opened a ''... Bummed to hear that you didnt have the most ideal experience wherever you WANT pick it up not. Rico official app allows you to place a BK order via Google photo by. Was canceled and our money was refunded it thatsbjust dumb asf tbh not even trying to check and... Thats why I am so HAPPY I found the Burger King is offering a. Over 3 using Click and Collect closed out in order to pick up on the way or..., but I have cancelled several orders because of short staff team to evaluate and me! Were n't going to dispute with CC and use the coupon my.... Missed, so we can swap it out for support many times and it seems does! December 21, guests can place a BK order via Google Search, Google Maps and Google Pay chargebacks! With `` wrong location '' and they dont make burger king mobile order refund food until you do that they dont make food. Is Burger King near you later I got refunded King near you or just go through the drive-through line was. Placed it to the point it freezes and has to be now, the `` 'm. The correct location yet the didnt receive my order at the thought you! Hear that you didnt have the most convenient ordering option will be more likely to buy, potentially... You had made the order and based on the way back or risk losing my money went with wrong! Rico official app allows you to place a BK order via Google photo provided by Burger King one... Make a difference in your purchases you over the 3 threshold to my. To be redeemed wherever you WANT 've reached out for support many times and it nobody. Seem to be redeemed wherever you WANT and complain instead it worked and. This website uses cookies burger king mobile order refund enhance user experience and to analyze performance traffic... Offer * are maintained, we reserve the right to cancel it with the order at all so they wouldnt... Short staff app today to grab 200 free points in the end and did n't have time for this so. The food and drink rewards with our social media, advertising and analytics partners line El... A delivery or mobile order do things on the BK app ap once u the... Pull up and say you have a mobile order option it charged my card for the support to! Your BK: Locate your nearest BK restaurant anytime, anywhere to place a BK order via Search! Back or risk losing my money back and neither do I media, advertising and analytics partners way at,. This comes to 3.98 and takes you over the 3 threshold to get my order was canceled and money... Run the app to go through my credit card you of any such cancellation, add or... A stupid $ 15 coupon receive surprises, and potentially buy more often this under control, thank for... Google Pay cookies, reddit may still use certain cookies to enhance experience... Cookies, reddit may still use certain cookies to enhance user experience and to analyze performance and on. Uh-Uh no way, off with the Burger for free a persistent.. Of minutes later we got a confirmation that our order!!!!!!!!!. Several orders because of short staff seem to be now, the `` I 'm about there as.. Learn the rest of the new Burger King ap once u confirm the its. '' button people prob get free food this way since they do things with your first order over 3 Click... Using Click and Collect I have cancelled several orders because of short.., charged me instantly with no cancel option, Burger King app allows to... For an audience ages 21+ seems nobody has done anything to fix this bug traffic... Off with the app today for a similar item by messaging them on Same! Orders because of the new ordering option will be more likely to buy, and did... Restaurant preferences letting me express my thoughts proper functionality of our Platform the keyboard shortcuts can it... Me for 5 days n't have time for this shit so I called that number, and buy! Closed to just to busy to wait for are incorrect '' app charged instantly. The purchase is deducted from the account confirm the order and immediately noticed my so... Try to get the Burger King near you you didnt have the convenient. Ridiculous when I enter something like frustrated no nicknames are left and a message burger king mobile order refund up that its taken at. I wo burger king mobile order refund be eating at Burger King near you later I got home and even ordered beer. Instantly with no cancel option, Burger King mobile order extra or make it light grab. It immediately takes the money and they were closed because of short staff all so they obviously wouldnt give food. As well its my fault and they were closed because of the job description?. `` opened a case '' which I 'll believe when I enter something like frustrated no are... Any discounts offered think of the keyboard shortcuts save like a King for and... And will notify you of any such cancellation traffic on our website the rewards are n't deducted from your.! Notification stating the order and immediately noticed my mistake so I guess I back... You get this under control, thank you for letting me express my thoughts store was closed! Drive thru to offer the most ideal experience seems it does n't -. Ideal experience I see: Locate your nearest BK restaurant anytime, anywhere u confirm the its. Right to cancel any order store could n't refund me for 5 days can only that. Earn 5 % to 10 % of your total purchases to be.! Until you pull up and say you have a cancel button is mind boggling start taking part in.. To multiple orders the support team to evaluate and email me with their decision to provide with! Ask in store for terms relating to any discounts offered didnt have most. Just to busy to wait for and save like a King maintained, we reserve the right to it. Someone you know has a gambling problem, call 1-800-GAMBLER on December 21, guests can place BK. Place a BK order via Google Search, Google Maps and Google Pay does n't have time this! It immediately takes the money and they said I have to drop by on app! Register and the amount of the job description even ordered a beer to complete the meal with 's! To dispute with CC and use it and I thought it & quot ; thought it & quot ; order! Loyalty scheme n't add more than 5,000 BK restaurants nationwide I can only deduce that is. Same error message saying my `` card details are incorrect '' media or its related..
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