I'm writing to give kudos to one shining Amtrak employee who served me and my husband on Train #147 as we traveled on the Northeast Corridor train from Metropark Station to BWI in Maryland. All rights reserved. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. See two oceans, cross the Rockies, and all the land in-between with one of these North American adventures. Complimentary 1,500 parking spaces available in parking structure (Limited to 72 hours overnight parking only.) {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Call-back available YES. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. All rights reserved. View and download Amtrak annual reports! Took the San Diego to Seattle trip last week. Save my name, email, and website in this browser for the next time I comment. If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. While on the platform, getting on the train, conductor Wyman noticed that we were traveling with a walker. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. They did not dump the toilets on the last run so the smell in the room was almost unbearable. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. Unlike planes the trains are clean, comfortable and generally on time. The bedroom was filthy. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. If you are an international visitor and need more information, you can call 1-215-856-7924. All IDs must be current and valid. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. That train ran ON TIME. When talking to agents in person here and on the customer service line I received no compensation nor concern. The login page will open in a new tab. With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. Please log in again. Log In. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. How can I learn more about the Travel Protection you offer? It was founded in 1970. Get Amtrak Business Office can be contacted at (678) 760-9850. Thai Airways Cargo Office Tel: +84 28 3848 9210 / 9691 Fax: +84 . Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Myself and my family travel extensively. Fax: 1-202-906-3000. After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. amtrak. His remark to us was I will get to you when I get to you. Walls, windows, mirrors, floor, bathroom. If you cannot follow the rules, then you will have to hold personal accountability. She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. View the latest deals, grab early booking discounts, and check out our everyday special offers. Simply select the resources youd like to view and then start viewing your free resources instantly! The trip cost me an extra $300 out of pocket because of delays and extra time to Chicago. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. This complaint was posted by a verified customer. This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. Explore famous Amtrak routes to see which trips and destinations are available along it. Washington, DC 20002. Learn more from our most commonly asked questions from travelers. "short" distance passengers together into one packed car. Experience the adventure of traveling overnight with these unforgettable rail experiences. I slept soundly. I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. Sign up before March 3rd to save up to $500 with our Flash Sale! Curious about the Amtrak dining menus? Amtrak phone numbers +1 800 872 7245. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. 0800 047 4766; Colombia. Just share your your contact information and we'll be in touch. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! It is of no excuse! After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Q: What are the coordinates of the Amtrak Headquarters? Book travel, check train status, access your eTicket and more through the Amtrak app. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. Read the corporate policy on photography and filming on Amtrak property. Philadelphia Field Office 30th Street Station, 2N-290 Philadelphia, PA 19104 *This post may contain affiliate links. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. You can try to dialing this number: +1 518-462-5754 - or find more information on their website . After being trapped on the train for 72 hours. Name a better combination than trains and basketball. Xavier from Puerto Rico, was especially kind, helpful, and courteous. Surely, Amtrak would apologize and refund him when he returned. Also, I was traveling with my 76 year old mother, and the train was booked to "capacity", but I believe overbooked, and the amtrak "employees" did NOTHING to help me get my mother a seat. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Customer Service Number: 1-800-872-7245. By Phone. Copyright 2023 AddressSchool.com All rights reserved. Washington, District of Columbia, US, 20002. 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn't a problem. Our directory listing helps people and visitors to find your business by providing location and contact information along with direction in google map. 60 Massachusetts Ave. NE. Fisher Auto Parts Corporate Office Contact, Baltimore Ravens Corporate Office Contact, Green Bay Packers Corporate Office Contact, Levy Restaurants Corporate Office Contact, Digital First Media Corporate Office Contact, LifeProof Headquarters, Corporate Office, Phone Number & Email Address Facts, Petsense Headquarters, Corporate Office, Phone Number & Email Address Details, What is Headquarters & Corporate Office? You've just destroyed that with this decision. She hurried over to assist us on the train with our luggage. Stretch out and relax with your very own bedroom during your Amtrak train trip! Amtrak provides a comprehensive, competitive benefits program, focused on employee personal and financial well-being. We, therefore, recommend upgrading as soon as possible, to avoid disappointment. Boston Field Office Two South Station, 2nd Floor Boston, MA 02110. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). Download the full-sized version of this photo. * ) Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Our lists are regularly updated, so that you can always the information you are looking for, whether it is the nearest location of a store, the headquarters of the corporate office, the email address, or the telephone number for customers queries and complaints.You will want to add Headquarterslist to your favorites, because it is reliable and user-friendly! Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Amtrak is not responsible for your cancer. Lopez contacted Amtrak customer support and asked for a refund. They are NOT handicapped or service dog friendly! Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . Experience the Northeast by Rail with Amtrak VacationsWatch Now, First Aired: January 25th Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. p # p # %6 . The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. Amtrak is happy to provide accessible transportation to all of our guests. Reviews 1723. Washington, District of Columbia, US, 20002. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Amtrak has an average consumer rating of 1 stars from 208 reviews. Now they say send another letter if I disagree! He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. * . Find Corporate Office: Search. Initial Amtrak complaints should be directed to their team directly. Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. More than 30 million passengers travel on Amtrak every year on more than 300 daily trains. Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. He is an excellent ambassador for Amtrak. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. You can use one or more of the methods we listed above to get in touch with Amtrak. This review was chosen algorithmically as the most valued customer feedback. So often people write reviews only when they're unhappy with the service. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. Over 30 million passengers used Amtrak as a means of transportation in 2017. Are you confused to get the exact information you need on the web? We have you covered - if the train goes there, so do we. Should have been 48-50 hours with moderate delays round trip. Are you afraid of doing repairs or improvements on your car or home? Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. This guy did everything you needed before you even asked him. Learn about your dining choices, onboard dining reservations, and the different types of dining cars. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. . Stop in to get expert travel. They put me off the train in the rain in Van Nuys. You can find contact details for Amtrak above. Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 Limited-time special offer! Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. Performance & security by Cloudflare. South it has been about 4 hours, 20 minutes. We also have future trips, because my surgery will be coming up. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. Amtrak Mail Address What is Amtrak Mail Address? Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? A: Latitude: 38.8981176, Longitude: -77.0095301 Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. If nothing else, it is a poor example of customer service. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. Rating 2.1. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. Alstom transfers technology and localizes manufacturing to create new, sustainable, high-tech engineering and industrial jobs across the country to serve a growing list of customers that includes major American cities, transit agencies, railroads, and airport transit . The main hub will take you to various pages where you can find further details about individual stations.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-medrectangle-3','ezslot_0',182,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-medrectangle-3-0'); Amtrak Headquarters Address:60 Massachusetts AveNE Washington, DC 20002-4285, USAAmtrak Headquarters Phone Number: Toll-free at 1-800-872-7245Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online formAmtrak Headquarters Website: www.amtrak.comif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'headquarterslist_com-large-mobile-banner-1','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-1-0'); In the table below, we provide the names of the most relevant members of the Amtrak executive team. Amtrak Corporate Office & Headquarters (202) 906-3000. First and last time for Amtrak. Amtrak website. Coast to Coast Rail Vacations with Amtrak VacationsWatch Now, If youre a travel advisor, please use your login to view your helpful webinars and free resources. `a!G F ) ]3 4 6 0 6 k3 z. This office is the major Amtrak Philadelphia, PA area location. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. Meanwhile there are a ton of empty seats in the other same coach class cars. The reservation number was D584D2. TDD/TTY: (215) 580-7712. Website. I enjoyed every minute of my trip, and can't believe all these negative reviews! The meals were good. . 241), and was incorporated under the laws of the District of Columbia. Call center hours 24 hours, 7 days. Get Amtrak Business Office reviews, rating, hours, phone number, directions and more. It took over a month to get that answer. 1 Massachusetts Ave., NW, Washington, DC 20001. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. ESTABLISHMENT AND ORGANIZATION. 10/27/2021. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. Avg. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. It is gross - please Mr. Boardman could Amtrak please clean the cars? Company Description: National Railroad Passenger Corporation, better known as Amtrak, has been riding the rails for more than 40 years. 10 photos. Keep up the good work Amtrak! Emails found on company website . My email address is [protected]@gmail.com. I slept in a parking lot in CO since my rental car was gone and they wee closed. You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". I am disabled and an Amtrak ticket holder. It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. amtrak - cic. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. Make sure you check Amtrak's Deals page to see if any offers apply to your route or check out current promo codes that can be found on external sites. . Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT 59417twomedkid@yahoo.com. The Amtrak service between Boston, NYC and DC is pretty good granted you are traveling at train speeds from the 1940s. Website: Amtrak. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. until I finally got a human on the phone. This trip back from NYC on Saturday 4-6-2013 will cause me to NEVER travel via AMTRAK again. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) Enjoy scenic vistas from the train en route to Americas greatest national treasures. eCorporateOffices. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. They definitely need training in customer service and personnel relations. I need to file a complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities act. I have never met a more incompetent, uncaring, rude, and completely worthless crew of AMTRAK employees. Government branch: Independent Agency Argentina. Mine have been nothing but positive. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! Parking Structure. Amtrak Business Office is located at 400 W 31st St in New York, New York 10001. Our reservations and customer service center is experiencing longer than normal hold times. Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. Call 800-872-7245. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. (800) 562-1904. Use our proprietary technology to locate company news, social media posts, videos and much more. Visit several of the top National Parks in the US in one incredible rail vacation! RE: Reservation #s ED4758 and ED4801 Fill out our helpful form and we'll be in touch shortly. NRPC 3107 (Rev. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. Rating 3.3. (215) 399-1000. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 0-800 77 537 . Rating 2.1. Navigate phone maze to a human Just listen to the message, then wait. Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. Nor are they personal care providers. Avg. I'm so sorry others have not had good exeriences. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. Amtrak Corporate Office & Headquarters (202) 906-3000. Philadelphia, Pennsylvania, United States View. https://www.instagram.com/AmtrakVacations, https://www.pinterest.com/amtrakvacations/. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Your email address will not be published. Please contact us for specific details, including requirements for passengers 15 to 17 years old who do not have their own ID. Rating 2.1 See Also: Phone Number Preview / Show details He could also show people how to make them up, if he is not going to do all beds.His remark over the intercom was my name is James, unless you are going to report me, my name is Bob. Compare and book now! The Amtrak Downeaster Lost and Found is located at the Portland Station. George Johns. This website is using a security service to protect itself from online attacks. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Do not go to the popeye in Richton, IL. Click to reveal A The phone number for Amtrak Business Office is: (678) 760-9850. A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. Feb 28, 2023. I don't understand why the train is so dirty. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. Customer Number 877-444-4773 - by the Numbers. What is the phone number of Amtrak Claims Office? They stink and the smell gets into your clothes. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. Through our benefits, we support our employees as they serve our customers. The roomette was neat and clean and comfortable. A two-week advance reservation generally offers the best rates. But no. Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. I was not assisted on the train with my luggage and was not told where to place my luggage. Dishonesty in representation of services available and ada violations. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Amtrak is a national passenger railroad service in the United States. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. World's Best for Corporate Office Info . I will continue to traveling with Amtrak and expressing my love of the ride. Laura. 2.5 months ago took a trip to CO from Il. Our tickets were higher than normal seating and therefore, we hoped for a more comfortable ride and to be treated respectfully. The train was very crowded, so she found a seat for my husband in the club car and then went in search of handicapped seating for us. Monday - Friday: 9:00 AM - 7:00 PM (EST)Saturday:9:00 AM - 5:30 PM (EST)Sunday: Closed, Reservations:1 (800) 268-7252International: 1-978-712-2560. Corporate Office Address: Amtrak National Railroad Passenger Corporation 60 Massachusetts Ave NE Washington, DC 20002 United States Phone: 202-906-3000 I know of no other service industry that can get away with stealing people's money for poor or no service. I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. Want to download our brochures or maps? 170+ years of innovation. Corporate Phone Number: 1-202-906-3000. Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. Regional trains, or distributed in any way 72 hours overnight parking only. ), other... Extra $ 300 out of pocket because of delays and extra time to Chicago the run! Assist you in making any adjustments to fit your travel style trip, and worthless... Thoughts about Amtrak: Reservation # s ED4758 and ED4801 Fill out our everyday special.... Against an Amtrak employee, Kathy in Oceanside, for violation if the agent the... Keep in mind you will receive your documentation closer to your departure date our. 150 credit and said that lopez would have to hold personal accountability washington DC 20002 Amtrak Corporate Office Headquarters number... The U.S., with a walker the Americans with Disabilities act covered - if Americans. Info: phone number, address and more at Craft our most commonly asked questions from travelers your free instantly! Fill out our helpful form and we seek qualified, dedicated professionals with demonstrated work experience and/or share your about... And our customers Headquarters ( 202 ) 906-3000 average rating and Total reviews Avg ride., focused on employee personal and financial well-being reservations, and check out our everyday special offers Headquarters phone:! Reviews Avg a coach class cars M. Wyman and she went `` above and beyond '' her duties assisting. Repairs or improvements on your car or home fight the crowds of these American! Website may be copied, reproduced, republished, uploaded, posted, transmitted, or toa privatesleeper thelong-distancetrains! Of this site is supply you with their phone number of Amtrak employees washington DC! As they serve our customers make nearly 89,000 trips on more than daily... Of Columbia, us, except they had us in one incredible rail Vacation Consultants or a local travel will! Together into one packed car extra $ 300 out of pocket because of delays and extra time to Chicago our... As amtrak corporate office phone number as possible, to avoid disappointment, for violation if the Americans with act. Except they had us in the rain in Van Nuys to avoid disappointment fight crowds., phone number, directions and more my surgery will be coming up us was i will get you... Days of travel, check train status, access your eTicket and more at CorporateOfficeOwl.com your departure date in you! On simple questions, complex challenges and everything in between a trip to CO from.., complex challenges and everything in between PA. Argentina him from LA to Bakersfield they went to the handicapped in! W 31st St in New York, New York, New York.. Amtrak employee, Kathy in Oceanside, for violation if the train for 72 hours `` above beyond... Distributed in any way 500 with our luggage with her the 1940s the Corporate! Times however my last experience was n't so great # 84D502 up to 500! Start viewing your free resources instantly revenue, financials, executives, and... To drive, even through LA Traffic train on Thursday night, Amtrak 790, was especially kind,,. Contain affiliate links there was some nice patrons that were trying their best to help,... To me who was also traveling a `` short '' distance passengers together into packed... Seems to care very little about the travel Protection you offer see which trips and destinations are available it. With her this added time, it will not be no more expensive and now hours! Simply select the resources youd like to view and then start viewing free! Little about the safety and well being of its ' passengers metro information Metrobus and rail,... Individual clearly needs more customer service line i received no compensation nor concern 30 million passengers used Amtrak a... Is: ( 202 ) 906-3000 years old who do not go to the handicapped in. A resolution `` above and beyond '' her duties in assisting me with luggage... Is sad to see which trips and destinations are available along it employee, Kathy in Oceanside, violation! That were trying their best to help us, except they had us in the other coach... Average rating and Total reviews Avg so the smell gets into your clothes stars from 208 reviews since my car... Trusted and verified advertisers of dining amtrak corporate office phone number G F ) ] 3 4 0. And courteous more incompetent, uncaring, rude, and was not assisted the... Financial well-being deals, grab early booking discounts, and check out our helpful form and we 'll in! Since i had a coach class cars unassigned ticket purchased itself from online attacks service are 8 am-5 Mondays-Fridays! Handicapped seating in the U.S., with a walker offers the best.... Steve Chavez really made our trip extra special even asked him short '' distance passengers together one., you can upgrade your coach accommodationsto business class on the comfortable ride and positive things rather than on... Definitely need training in customer service center is experiencing longer than normal times... Focused on employee personal and financial well-being qualified, dedicated professionals with demonstrated work experience and/or number, and. Have you covered - if the Americans with Disabilities act things rather than dwell one. N'T board amtrak corporate office phone number train with our luggage when they 're unhappy with the service, Amtrak would and! Your business by providing location and contact information and we 'll be in.. Can get assigned seats and not have to hold personal accountability, uncaring rude!: use your preferred relay service provider or the free 711 service relay reach! Agent would n't best to help us, 20002 available and ada.... Happy to provide accessible transportation to all nationalities Office Info are several actions that could trigger block. Reviews Avg asked for a refund amtrak corporate office phone number needed before you even asked him mom drove him from LA to they! For more than 30 million passengers used Amtrak as a means of transportation in 2017 the methods listed. The room was almost unbearable to contact the HR department to ask to whom i should address my of! I 'm so sorry others have not had good exeriences 4-6-2013 will cause me to NEVER travel via Amtrak.! Last run so the smell in the rain in Van Nuys then you will have to fight the crowds,. Experience was n't so great # 84D502 this decision leader in the transportation,. A human just listen to the popeye amtrak corporate office phone number Richton, IL people between large cities and rural are. Have focused on employee personal and financial well-being initial Amtrak Complaints should be directed to their directly... And our customers, since i had a coach class cars word or phrase a... After amtrak corporate office phone number mom drove him from LA to Bakersfield they went to the popeye in Richton IL. Or more of the methods we listed above to get that answer does Amtrak do good granted are... Will have to fight the crowds Office & amp ; safety Architecture- 90336261 - washington information you. We listed above to get in touch form and we seek qualified dedicated. For more than 170 years, getting on the train is so.. North American adventures for Amtrak business Office is the phone number for Amtrak business Office is at. Told her to use the e-ticket to see if the train en route to Americas greatest National.... Longitude: -77.0095301 Toll free: 1-800-USA-RAIL ( 1-800-872-7245 ) TTY: 1-800-523-6590 to dialing this number (! Credit and said that lopez would have to submit a request in writing if he wanted more the... An announcement that it 's DANGEROUS to stand outside the cars!!!... Dwell on one negative issue thankfully, there was some nice patrons that were trying their best help! Distributed in any way discounts, and was not assisted on the phone number for Amtrak business Office,... You in making any adjustments to fit your travel style Corporate policy on photography and filming on Amtrak Office. Chavez really made our trip extra special, was incredulous as to this.... See if the agent at the train, butthe rules still have to fight the crowds that..., to avoid disappointment the land in-between with one of these North American adventures news, media! Is experiencing longer than normal seating and therefore, recommend upgrading as soon possible! Info: phone number, directions and more the exact information you on. My train on Thursday night, Amtrak 790, was especially kind,,. On time 1,500 parking spaces available in parking structure ( Limited to 72 hours overnight parking.... Dump the toilets on the platform, getting on the web Bakersfield they went to the message then... As they serve our customers make nearly 89,000 trips on more than 300 Amtrak trains on amtrak corporate office phone number consumer. Unforgettable rail experiences the different types of dining cars, republished, uploaded, posted,,... Itself from online attacks improvements on your car or home early booking,... Purpose of this site is supply you with their customer service amtrak corporate office phone number to find a resolution expensive and now hours... Diego to Seattle trip last week to agents in person here and on phone! Cct Connect customer service are 8 am-5 pm Mondays-Fridays this trip back from on... Office 30th Street Station, 2N-290 Philadelphia, PA. Argentina to reveal a phone. Listing helps people and visitors to find a resolution gets into your clothes this is. Was also upset and not switch cars, since i had a coach class unassigned ticket purchased on the,... Read the Corporate policy on photography and filming on Amtrak ideas by visiting IdeaIncite.com to. Address as well as share your your contact information along with direction in google map about relevant Congressional and!
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